Frequently Asked Questions
Find answers to the most common questions abuot our car rental service
What documents do I need to rent a car?
To rent a car with us, you need a valid driver’s license and a valid ID or passport. You must also meet the minimum age requirements for the vehicle you choose.
Can I cancel or modify my booking?
Yes, you can cancel or modify your booking from the link provided in your booking confirmation up to two days before pickup. If you need to make any changes later, please contact us.
What is the minimum age to rent a car?
The minimum age to rent a car is 21 years old. Some vehicle categories may have higher age requirements, which will be clearly indicated when you select the vehicle.
Are there any hidden fees?
No. The price shown during the booking process includes all mandatory charges. Any optional extras or services are clearly displayed before you confirm your booking.
What happens if the car is damaged?
If the vehicle is damaged during your rental, please contact us as soon as possible. The applicable charges will depend on the type and extent of the damage and the coverage selected for your booking.
Do you offer long-term rentals?
Yes. We offer long-term rentals with lower daily rates. The longer you rent, the lower the daily rate becomes automatically during the booking process.
Is insurance included?
The insurance coverage included in your rental depends on the option selected during the booking process. All available coverage options and their conditions are clearly shown before you confirm your booking.
Are there any additional fees for airport pickup?
Airport pickup may have an additional fee depending on the location. If applicable, the fee is clearly displayed during the booking process before you confirm your reservation.